AND, if we only SEE what we EXPECT, then the change in behavior is JUST AS IMPORTANT as setting the expectation.

Spoken like a true Stakeholder Centered Coaching® coach! “Follow the plan, it works every time.” Thanks, Dexter.

Yes, and ensuring that people notice the experience. Of course this is highly nuanced, right? The difference between experiencing a new behavior and noticing it can seem small. But..

Imagine you go to a friend’s house. They recently bought a new water heater. You go to wash your hands and get heated water faster…but did you notice it? You certainly experienced the change…but rarely would we notice it.

The same may be true after going to the car mechanic. (I know very little about those machines…just how to turn them on and drive the kids to school ^^). They do something to the vehicle and it may even break down less. But until it breaks down, we rarely recognize and acknowledge what they’ve done.

This is why follow-up is the real hero. It doesn’t promote the outcome…it promotes the attempt. Once a person sees you make attempt after attempt, they shift perspectives and, therefore, you begin improving leadership.

Visibility matters, folks!

This is the key @Debasis, is getting real field experience.

I find that coaches who have applied this principle in the field (The Law of Social Proof, which says that change doesn’t count until others can see it) tend to have an unmatched confidence and swag knowing that they can apply this effectively in any context.

Contrarily, coaches who have just learned the methodology or these principles, they tend to have all the apprehension in the world and can think of every ‘outlier’ situation where they might experience friction. Once theory becomes practice, the concern melts because they KNOW it works.

I’ll conclude with this: When it comes to leadership, GOOD behaviors don’t put points on the board. NOTICED behaviors do. As coaches, if we shift focus from ‘behavioral change’ to ‘recognized behavioral change’ the rest becomes formulaic

Perception = Reality!

I love this takeaway @Rui.